AI Governance Foundations Toolkit

Use AI with confidence.
Demonstrate it on demand.

The AI Foundations Toolkit gives professional services firms the governance foundations for effective AI use. This includes, policies, documents, structure, and ongoing support to show clients, insurers, and anyone who asks that your firm's approach is considered, documented, and in control.

Three tiers. One library. A framework that keeps pace with how AI is developing.

Speak with us first. We match you to the right tier and send you a payment link post-call.

An Automation Outcomes service, built for UK professional services firms

AI is in your firm. Is your approach keeping up?

AI is already in use across most professional services firms, whether the practice has formally signed off on it or not. The benefits are real and adoption is accelerating. The question most firms are behind on is simpler than it looks: does your firm have a clear, documented position on how AI is used, who is responsible, and what happens when something goes wrong? The AI Foundations Toolkit is designed to help you build that position — and to keep it current as tools and expectations develop.

Your team needs clarity

Without a clear policy, every person in your firm makes their own call on what AI tools can do and what information they can see. That creates inconsistency and gaps in oversight that are hard to detect until they matter.

Clients are starting to ask

AI governance questions are appearing in tenders, due diligence packs, and professional appointments. A documented, considered position is increasingly the baseline expectation — having one puts you ahead of the firms that don't.

PI insurers are paying attention

A governance framework gives your firm a documented, considered position — and the evidence to show your approach to AI use is structured and actively maintained.

AI governance isn't a restriction. It's how good firms use AI well.

The firms that treat governance as a tick-box exercise end up with a filing cabinet full of policies nobody reads. The firms that treat it as working infrastructure end up with a team that uses AI confidently, with professional standards intact, and clients who know it.

Without a framework With the AI Foundations Toolkit
Staff making individual judgements about what AI tools can access and what data they can see A clear policy that tells every team member what they can and cannot do with AI — from day one
No consistent record of human review of AI-assisted work A structured evidential record documenting professional oversight of AI output
No prepared answer when a client asks about your AI policy A client-ready transparency document that answers the question before it is asked
A PI insurer asking questions you cannot answer with evidence A governance framework with the documentation to support your PI renewal conversations — and a clear evidential record if questions arise
A policy written once and never revisited as tools and guidance develop A maintained library that updates as the AI landscape and regulatory guidance develops

A complete library, built around how professional services firms actually operate.

Not adapted from a US enterprise framework. Written for the professional context your firm works in.

The AI Foundations Toolkit covers the full scope of what a professional services firm needs to use AI effectively — from the foundational policy that defines how AI may be used, through to how that use is evidenced and communicated externally. Professional-grade documents, maintained as the landscape develops, at a fixed annual fee.

The library is organised around six practice areas, each addressing a distinct dimension of effective AI use.

Pillar 1

Policy & Foundations

The position your firm takes on AI — and how it is communicated internally.
  • What AI may and may not be used for across the practice
  • The principles your firm operates under
  • How your AI position is communicated to staff and to clients
  • A quick-reference summary your team can use every day
Pillar 2

Oversight & Leadership

The structure that keeps AI use active and accountable.
  • How you monitor and evolve AI and who is responsible
  • Role definitions and decision-making authority
  • Meeting structure and agenda templates for a consistent quarterly cadence
  • The framework for escalating and resolving AI decisions across the firm
Pillar 3

Tool Approval & Control

How AI tools are assessed, approved, and kept under review.
  • Tiered risk and impact assessment for every tool under consideration or in use
  • A structured approval process before new tools are adopted
  • Ongoing tracking of approved tools and their governance status
  • Clear criteria for what makes a tool appropriate for professional use
Pillar 4

Data & Information Handling

How client and firm data is classified, used, and protected.
  • A practical data classification framework built for professional services contexts
  • Desk-level guidance for staff on what information can be used with which tools
  • Guidance on how client data should be handled in AI-enabled work
  • Controls for information use across concurrent client matters
Pillar 5

Team Capability

How your team's ability to use AI well is built and maintained.
  • A training curriculum mapped to role and responsibility level
  • A competency framework that sets clear expectations across the practice
  • Structured onboarding for new joiners entering an AI-enabled firm
  • A framework that grows as your team and tool set develop
Pillar 6

Evidence & Communication

How AI use is recorded, incidents are managed, and your position is communicated externally.
  • An evidential record of human oversight of AI-assisted work
  • A structured response process for AI-related incidents and near-misses
  • Client-facing materials for tenders, due diligence, and professional appointments
  • Guidance and regulatory tracking that helps to keep your position current as the landscape develops
This is a maintained library, not a static download. You subscribe to receive all document updates as guidance and the tool landscape develop. If you choose not to renew, you keep all documents as at the end of your final subscription period — they remain yours to use.

Built for professional services — and for how your sector works.

The core library is written for professional services firms: the professional obligations, client relationships, and PI exposure that come with delivering advice, services, and expertise. It does not need to be adapted from a generic business framework because it was built for this context from the start.

The following describes how the core library applies in each sector. The Toolkit addresses governance structure and documentation, not sector-specific regulatory compliance — see the important notice below for the full scope of what the Toolkit is and is not.

Legal

Law firms using AI have specific concerns around client confidentiality, professional review of legal research and submissions, and how AI use is reflected in PI cover. The human oversight record, data classification materials, and client transparency pack are the documents legal practices reach for most. Tier 3 tailoring addresses your primary practice area and client communication approach.

Accounting

Accounting and audit practices need a clear position on where AI may and may not contribute to engagement work, and how professional judgement is evidenced when it does. The human oversight record and data classification materials are central. Tier 3 tailoring reflects the specific context of accounting and audit practice.

Financial Services

FCA-regulated firms need governance that addresses AI use in client-facing contexts, the boundary between AI output and professional advice, and the record-keeping that follows. The human oversight record, Responsible AI Policy, and client-facing materials are particularly relevant. Tier 3 tailoring reflects your regulated context and disclosure requirements.

Consulting

For consulting firms, the governance questions that matter most are around PI cover, professional duty of care in AI-assisted analysis and recommendations, and information barriers across concurrent client engagements. The human oversight record and tool approval materials address these directly.

Surveying

Surveyors using AI in valuations and technical reports need documented professional review and clear data handling practices for client property information. The human oversight record, data classification materials, and client transparency pack are central to the toolkit's practical value for surveying practices.

Insurance

Insurance firms using AI in underwriting, claims, and customer communications need documented oversight, clear record-keeping, and customer-facing transparency materials. The evidential record, monitoring materials, and tool approval framework are particularly relevant to how this sector uses AI in client-affecting decisions.

Governance that grows with your firm

Start with the tier that fits where you are today. Upgrade as your needs develop.

Choose the right tier for your firm. Book a short call and we will confirm the fit and send you a payment link.

Which tier is right for you?
How many people are in your firm?
1–10 11–50 51–250 or more
Do you have an existing governance function?
No Limited Yes
Do you need documents adapted to your sector?
No Sector-neutral is fine Yes, specific sector
Based on your answers
See tier details
Tier 1
Essentials
Practical governance from day one
£349/ year, ex-VAT
For sole traders and teams of up to ten

For the cost of a software subscription, your team has the core governance documents they need to use AI with a clear, documented position — and you have the materials to speak to clients and insurers with confidence. These are the documents a small team uses every day: what staff can and cannot do with AI tools, what data they can share, how to evidence human review, and how to communicate your approach externally.

What is included
  • Five core governance documents covering policy, data classification, human oversight, onboarding, and external trust
  • One × one-hour online onboarding session within 30 days of purchase
  • Access to all document updates released during your subscription year
Book a Call

30-minute call. No commitment.

Tier 2
Foundation
The complete framework, ready to implement
£1,495/ year, ex-VAT
For firms of ten to fifty staff with internal implementation capability

Everything you need to implement a full governance framework — professionally drafted, structured, and ready to adapt, with guidance at the moments it matters most. The three sessions have defined agendas so you know exactly what each one covers and can prepare. Your firm runs the implementation; the guidance sessions are there to support it.

What is included
  • The full library of governance documents (sector-neutral versions)
  • Guidance document for completing sector-specific annexes independently
  • Three × one-hour online implementation guidance sessions: initial orientation and priority-setting; policy sign-off and customisation review; AI oversight team set-up and governance workbook configuration
  • Process identification and assessment materials for evaluating AI and automation opportunities across your firm's operations — so governance and adoption move forward together
  • Access to all document updates released during your subscription year
Book a Call

30-minute call. No commitment.

Tier 3
Implemented
Your framework, tailored, launched, and running
£4,995/ year, ex-VAT
For firms of twenty-five to two hundred and fifty staff wanting governance that is implemented, not just documented

After twelve months, your firm will have had every session, document, and structured touchpoint needed to build a governance framework your team actually uses — and the record of how it was built. Implemented is for firms that want governance that works — not just governance that exists. The monthly AI workshop is what makes the difference: a regular structured session that keeps your framework in active use rather than sitting on a shelf.

What is included
  • The full library of governance documents with targeted tailoring: sector-specific Appendix A updated for your primary sector; oversight team names and role-holders inserted throughout; Client AI Transparency Pack adapted to reflect your actual tool set and disclosure approach
  • Three × one-hour online implementation guidance sessions: initial orientation and priority-setting; policy sign-off and customisation review; AI oversight team set-up and governance workbook configuration — each delivered against a framework already tailored to your sector and context
  • One × two-hour Framework Launch Workshop: bringing your oversight team and leadership together to review the completed framework, activate your governance structure, and prepare your firm to communicate its AI position internally and externally
  • Ten × one-hour monthly AI workshop sessions, running from month three through to the end of the subscription year (following two months of implementation and the enablement workshops)
  • Process identification and assessment materials for evaluating AI and automation opportunities across your firm's operations — so governance and adoption move forward together
  • Access to all document updates released during your subscription year
Book a Call

30-minute call. No commitment.

Start here. Upgrade when you are ready.

Start with the tier that fits your firm today. If your needs develop, upgrading is straightforward — we move you to a full twelve-month subscription on the new tier, with a credit calculated by reference to the number of days remaining in your current subscription period. Your documents, history, and settings carry across. No upgrade penalty.

Annual subscriptions run to the end of the subscription year. If you cancel, your subscription continues until that date — you will not be charged further but no refund is issued for the unused portion.

Included in Tier 3

Governance that stays live — not just filed

Ten sessions from month three. Structured around your team, your tools, and your sector.

The first two months of Implemented focus on getting your framework in place: tailoring your documents, completing three structured implementation guidance sessions, and delivering the Framework Launch Workshop. From month three, a structured one-hour session each month gives your team a space to review what's working, surface any challenges, and stay current with developments in AI tools and guidance. This is a practical conversation that keeps your governance framework in active use rather than on a shelf. By the end of the year, your firm will have had every session, document, and structured touchpoint needed to build a governance framework your team actually uses — and the record of how it was built.

1
Review

What AI tools and use cases are active this month, and are any new tools in use or under consideration?

2
Wins

Where has AI saved time, improved quality, or supported a client conversation since the last session?

3
Challenges

What has not gone as expected — any incidents, near-misses, or team questions to address?

4
Developments

What has emerged in the AI tool landscape or regulatory guidance that the firm needs to be aware of?

5
Actions

What does the firm want to do differently next month, and who is responsible for it?

Not a formal audit. Not scripted. Not one-size-fits-all. The session adapts to what your firm is working on — a firm in its first session, just completing implementation, will use it very differently from one in month ten.
Included in Tier 3

Launch workshop built around your firm — not generic training slides

One session. Your framework, live.

A structured two-hour activation event, built around your oversight team, your sector, and a governance framework that is already complete.

By the time the Framework Launch Workshop takes place, the tailoring is done. Your documents reflect your sector context, your oversight team is named and configured, and the three implementation guidance sessions have taken your governance leads through every stage of the framework. What the workshop does is activate it — for the people who will run it, and the firm that will use it.

The session covers four stages: a final review and sign-off of the completed framework with your oversight team members present; governance body activation, including a guided walkthrough of how to run your first quarterly meeting using your own documents and terminology; firm-wide communication, covering how to introduce the policy to staff and handle the questions that follow; and client-facing readiness — preparing you to deploy the Client AI Transparency Pack in tenders, due diligence, and client appointments. The session closes by setting up your first monthly AI workshop, so month three starts with clear priorities rather than a blank page.

Framework Launch Workshop
2 hours  ·  Online  ·  Tailored to your sector, oversight structure, and completed framework

Your oversight team arrives at the workshop with a governance framework that has already been built around them. This session brings that framework to life: reviewing, activating, and preparing your firm to use it — with clients, with staff, and in the quarterly governance meetings that will keep it running.

Covers
Framework review and sign-off with oversight team members present Governance body activation and first quarterly meeting walkthrough Firm-wide communication approach and staff Q&A preparation Client-facing readiness using the Client AI Transparency Pack Month three set-up for the first monthly AI workshop

This is not an introduction to a generic framework. Your oversight team is activating governance infrastructure that has been built around them.

Regulation develops. Guidance updates. A static document set doesn't.

AI governance isn't a project you complete. It's an environment you operate in — and that environment is developing continuously. Sector regulators are publishing guidance on a rolling basis. Professional bodies are updating their positions. The tools your team uses are changing faster than any policy written to cover them can keep pace with unaided.

That's why the AI Foundations Toolkit is a subscription, not a one-off purchase. We monitor regulatory and tool landscape developments on an ongoing basis and issue updates as we identify material changes. This service assists with your updates but does not replace the need to track developments within your own regulatory framework.

If you choose not to renew

You keep all documents as at the end of your final subscription period. They remain yours to use. You simply no longer receive updated versions as guidance develops. If you resubscribe, you receive all updates from the point of renewal.

Perpetual licences are available on request for Tier 2 and Tier 3. A perpetual licence covers the documents as delivered at the date of purchase and does not include ongoing updates, sessions, or workshops. Contact us to discuss.

Built by practitioners, for UK professional services firms

The AI Foundations Toolkit was built by practitioners who have worked directly with UK professional services firms on AI adoption, enablement, and governance — not adapted from a US enterprise framework or a generic template.

The framework is developed with reference to the UK regulatory and professional landscape firms operate in, and informed by internationally recognised AI governance frameworks including ISO/IEC 42001 and the NIST AI RMF. EU AI Act obligations are reflected where applicable to UK-operating organisations. The framework does not constitute advice specific to any of these regimes. It is also grounded in the reality of how small and mid-size professional services firms actually work — without a dedicated compliance function, without a technology department, and without the budget for a six-figure consultancy engagement.

Built by Automation Outcomes — the team behind Business Automation for Non-Technical Professionals (bafnt.ai). We work directly with professional services firms on AI adoption, enablement, and governance.

UK GDPR
UK AI regulatory landscape
EU AI Act (where applicable to UK-operating organisations)
ISO/IEC 42001
NIST AI RMF
Built for UK professional services firms
Important notice
The AI Foundations Toolkit is a governance documentation and structured support service. It is not a professional advisory, legal, or regulatory compliance service. Use of the Toolkit does not constitute professional advice and does not confirm or guarantee that your firm meets any specific legal, regulatory, or professional obligation. Your firm remains responsible for assessing its own obligations. The Toolkit is designed to give you a well-structured, professionally drafted foundation — applying it appropriately is a matter for your firm and, where specific obligations are uncertain, for your professional advisers. The Toolkit does not constitute advice specific to any individual regulatory regime, including those administered by the FCA, SRA, RICS, ICAEW, or ACCA, and references to those bodies in the site copy do not imply endorsement by or alignment with those bodies' current guidance.

Questions

What happens to the documents if I don't renew?
You keep all documents as at the end of your final subscription period — they remain yours to use. You simply no longer receive updated versions as guidance and the tool landscape develop. If you resubscribe, you receive all updates from the point of renewal.
What does the monthly AI workshop involve?
A one-hour structured session, held monthly from month three of your subscription year — ten sessions in total. The first two months are for implementation and the enablement workshop. From month three, each session reviews AI use across your firm: what is working, what needs attention, and what is changing in the tool or guidance landscape. It is not a formal audit and it is not scripted. The session adapts to what your firm is working on that month. By the end of the year, your governance framework is embedded in how your firm operates — not filed as documentation.
Are the documents suitable for my sector?
The core library is written in sector-neutral language designed for legal, accounting, financial services, consulting, surveying, and insurance firms. Tier 2 includes a guidance document for completing sector-specific annexes independently. At Tier 3, we complete the primary sector annex as part of the tailoring process.
Yes, at any point. We move you to a full twelve-month subscription on the new tier, with a credit calculated by reference to the number of days remaining in your current subscription period. No upgrade penalty.
Annual subscriptions are non-refundable if cancelled before the end of the subscription year — cancellation takes effect at the end of the period you have paid for.
Each subscription covers a single organisation across multiple locations. If you operate across separately regulated entities, please contact us — we offer group and multi-entity pricing substantially below the cost of separate subscriptions.
We complete the sector-specific Appendix A of the Responsible AI Policy for your primary sector, insert your governance body names and role-holders throughout the framework, and adapt the Client AI Transparency Pack to reflect your actual tool set and disclosure approach. All tailoring is delivered before your first enablement workshop.
Included with Tier 2 and Tier 3, these materials help your firm identify and assess the processes and workflows most suited to AI and automation — before committing to adoption. They sit alongside the governance library: the governance documents define how AI use is managed; the process materials help you decide where to use it. Book a call if you would like to understand more before subscribing.
Yes. The workshop is structured around your oversight team and leadership. The firm-wide communication stage provides a practical framework for cascading the governance policy across your team. If a phased communication approach makes more sense for your structure, we can discuss how to adapt that as part of the session. We agree the format before the subscription begins.
Perpetual licences are available on request for Tier 2 and Tier 3. They cover documents as delivered and do not include updates, sessions, or workshops beyond initial delivery. For most firms, the subscription is better value.
No. All prices shown are exclusive of VAT. VAT is added at the prevailing rate for UK-registered businesses.
Book a short discovery call using the link on this page. On the call, we confirm your firm's details and match you to the right tier. We then send you a Stripe payment link by email within one working day. On payment, you receive your first document set, onboarding instructions, and a named contact.
The guidance included with every tier sets out a four-phase implementation roadmap. Phase 1 — establishing minimum viable governance — can typically be completed in four to six weeks. Most firms have core governance infrastructure in place within three months. Timescales will vary depending on your firm's capacity and existing processes.

Ready to put your AI use in order?

Book a short discovery call. We'll confirm the right tier for your firm and send you a payment link.

Tier 1 · Essentials
Sole traders and teams of up to ten
Book a Call
Tier 2 · Foundation
Firms of ten to fifty staff
Book a Call
Tier 3 · Implemented
Firms of twenty-five to two hundred and fifty staff
Book a Call
Not sure which tier? Answer three questions →